Frequently Asked Questions
Product Information
Are your products made from natural ingredients?
All of our products are made from natural ingredients and are botanically forward in formulation. If we do not use whole natural ingredients; we harness the scientific advancements of isolating natural ingredients from plants to get the most potent form that we can.
Are your products Organic?
Many of our supplements are organic or use mostly organic ingredients. Each description will contain organic content information. Our hemp oil is always organic. Many of our botanical ingredients within our skin, hair and body formulas are organic.
Do you use preservatives?
Yes. We use natural preservatives to ensure that our products stay free from bacteria and organic matter that can breakdown the strength or compromise the potency of our ingredients. Where we can, we use airless pump bottles to minimize the exposure.
Are your formulas vegan and cruelty free?
All of our products are always cruelty free, never tested on animals. Our formulas always used plant derived ingredients. If there are animal
products, such as goats milk or certain forms of acids, we will label it as such in the description.
Do you use added colors or fragrances?
We do not use added coloring agents and only use natural oils for any added fragrance. If there are not already existing essential oils or extracts in a formula, we do not add them for the sole purpose of fragrance.
How long do your products stay fresh for?
Our skin product may stay fresh for up to 12 months, but we recommend using them before then. We know you
will! Our hair and body products may be used for 18 months. Our supplements and powders, including help oil, may be used for up to 18 months.
Where are your products made?
All our products are made in the USA.
Hemp Products
Are your hemp products legal in all states?
Yes. Our full spectrum CBD products are legal in all states and may be shipped across the US. The Hemp Farming Act of 2018 is a bill that has removed hemp/cannabis products from the Schedule I controlled substance list if they contain less than 0.3% THC.
Do your hemp products contain THC?
Our Full Spectrum Hemp products may contain up to 0.3% THC.
What is the difference between Full and Broad Spectrum CBD?
The main difference between full-spectrum and broad-spectrum CBD lies in the compounds they contain.
- Full Spectrum CBD includes all naturally occurring compounds found in the cannabis plant, including cannabinoids (such as CBD, GBC, THC), terpenes, and flavonoids. Full Spectrum CBD products may contain up to 0.3% THC and offer the "entourage "effect, that many people desire when using hemp product.
- Broad Spectrum CBD also contains multiple cannabinoids and terpenes but has been processed to remove all THC. Broad Spectrum CBD products are ideal for those who want to avoid THC while still benefiting from the other cannabis compounds.
What is the “entourage” effect?
The “entourage” effect refers to the synergistic interaction between various compounds found in the cannabis plant, such as cannabinoids, terpenes, and flavonoids. In full-spectrum CBD products, this effect is believed to enhance the overall therapeutic benefits compared to using CBD in isolation. Here’s how it works:
- Cannabinoids: Compounds like CBD, THC, CBG, and others interact with the body’s endocannabinoid system to produce various effects.
- Terpenes: These are aromatic compounds that can influence the effects of cannabinoids and have their own therapeutic properties.
- Flavonoids: These compounds have antioxidant and anti-inflammatory properties and contribute to the plant’s overall benefits.
When these compounds are present together, they can amplify each other’s effects, leading to a more comprehensive and effective experience. This is why some people prefer full-spectrum CBD products over isolates or broad-spectrum options.
How much full spectrum CBD should I start with?
If you have not used hemp products before, we recommend that you start with 10-25 milligrams, then increase as you like to gain the desired effect. Our 2000mg hemp oil is extra strength, so please refer to the dosing chart on your bottle. Consult with a doctor before taking any supplements, and do not use while pregnant, or if you are under the age 21, unless under physician supervision.
Shipping
What are my shipping options?
At the time of check out, several shipping options will be presented to you. We utilize several carrier services and try to find the best rates that we can. You may choose which option is best for you.
Do you expedite shipping?
We can expedite shipping, but there will be an incurred cost.
Do you ship internationally?
Currently, we do not ship internationally, but hope to start
offering our products internationally soon.
How do I track my order?
Once your order is placed, you will be provided with a tracking number via email, which may also be found on your Saf Avantaj account, or within your personal carrier or SHOP accounts.
How soon will I get my order?
We process and ship out orders within 1-3 working days of receiving them. The shipping times can them be tracked with your tracking numbers and depend on the carrier choice that you made at the time of check out.
Return Policy
What is your return policy?
All our products may be returned within 30 days of purchase. We strive to offer the best and highest quality products that we possibly can, but sometimes a product may not be right for you. Please reach out to us through our CONTACT US page and include your order number. We will work with you to find the best
possible solution. If we can offer a new product exchange, store credit or refund, we will. All refunds will exclude shipping charges, if they were applied.